Store Policy

Customer Care

Your satisfaction is our biggest priority, so if you have any problems or queries please contact us at hello@cadenajewellery and we will get back to you as quick as possible!


We value your custom and want to make sure you have an enjoyable shopping experience, so everything we do is about making you happy. Thank you for taking the time to look at our website, we do really appreciate it. 

Privacy & Safety

When you register or shop with Cadena we ask you to provide some personal information. Some of this information is required: First Name, Last Name, Address, Email, Password. We require this information to process your order correctly and inform you about the current status of your order.


We do use cookies. A cookie is a small file which is downloaded and stored on your computer when you visit our website. This file is totally harmless and simply allows us to see who you are when you visit. This aids us in tailoring our site for you and make your experience as smooth as possible by remembering your preferences and activity on our site.  Cookies are not necessary to browse our site, you can choose to accept or decline the cookies at any time, but your preferences will no longer by saved if you choose to decline. If you have already accepted cookies from our site you can choose to restrict, block or delete them by changing your browser settings.  We also use pixel tags which are provided by 3rd-parties to track your activity on our site and serve ads on our behalf across the Internet. These 3rd-parties collect non-personally identifiable information about your interactions with our website.

Wholesale Inquiries

Payment Methods

We do offer wholesale production.  For more information please contact us at hello@cadenajewellery and we will be happy to assist further.  

- We accept all major credit cards: Visa, Mastercard, Discover, AMEX, Diners, CUP, JCB and Maestro.

- Paypal